We, AZTTY LLC and its affiliates, are committed to protecting your privacy. We limit the collection of your data to what is necessary to maintain and improve our service. This Privacy Policy outlines how we collect, use, and share your data in connection with your use of Vice VPN on iOS.
This policy does not apply to data transmitted to and from third-party websites while using Vice VPN.
1. COLLECTION OF DATA
1.1 Data Not Collected
We do not collect:
- Names (including subscriber names, usernames, or screen names)
- Addresses (including home or business addresses)
- Phone numbers
- Payment details (e.g., credit card numbers, bank account details, billing information)
When making payments, Vice VPN may redirect you to a third-party payment processor. Please review the respective payment processor’s privacy policy to understand what personal data is collected by them.
We do not collect sensitive information, online activity data, or connection logs. This includes:
- Browsing history
- Traffic destinations
- Data content
- DNS queries
- IP addresses
- Connection timestamps
- VPN session durations
Since we don’t collect these logs, we cannot track:
- Websites you visit
- The time you connect to Vice VPN
- Your original IP address or assigned network address
1.2 Data Collected
We collect only the data necessary to maintain the functionality and quality of Vice VPN.
1.2.1 Data You Provide
When you interact with Vice VPN, you may provide data such as your email address when registering for an account. We use your email to:
- Communicate with you
- Send service updates
- Share marketing information (with your consent)
If you contact us, we may collect your name, email, phone number, message content, and other details you voluntarily provide.
1.2.2 Data Necessary for Service Maintenance
We collect data related to:
- Vice VPN versions: Helps us diagnose and fix technical issues.
- VPN connections: Abstracted data such as connection success, VPN location, country, and internet service provider. This data is anonymized and cannot be used to identify you.
- Data usage: Aggregate data usage to ensure fair usage across users.
- Anonymous diagnostic data: Includes VPN connection failures, speed test data, and crash reports to improve service quality.
2. USE OF DATA
2.1 Security
We authenticate your use of Vice VPN with a unique identifier assigned to your account, based on your device ID. This ensures we can provide the correct service tier without tracking any other data.
2.2 System Diagnostics
Data is used for internal operations, such as troubleshooting, performance analysis, and trend assessment.
2.3 Customer Support
We use your data to resolve support inquiries, improve customer support quality, and provide helpful updates or troubleshooting advice.
2.4 Research and Development
Your anonymized data helps us develop new products, services, and features to enhance your experience.
2.5 Service Providers
We may share data with third-party vendors to facilitate service provision and marketing activities.
3. SHARING AND TRANSFER OF DATA
3.1 Aggregated Anonymous Data
We may share anonymized data with partners for analytical purposes. This data cannot identify individual users.
3.2 Referral Programs
If you sign up via a referral, we may inform the referrer that you joined.
3.3 Analytics
Anonymous statistics and analytical data may be shared with network diagnostic partners.
3.4 Business Transfers
In the event of a merger, acquisition, or sale, your data may be transferred as part of the business transaction.
3.5 With Your Consent
We will only share data with third parties when you give explicit consent.
3.6 International Data Transfers
Your data may be transferred to countries outside your residence as necessary to maintain our services. We ensure adequate protection for data during international transfers.
4. SECURITY MEASURES
We employ industry-standard security measures to protect your data from unauthorized access, use, or disclosure. Access to your data is limited to employees who need it to perform their job duties.
5. DATA RETENTION
We retain your data only for as long as necessary to fulfill the services you request or to comply with legal obligations. When no longer needed, we delete or anonymize your data.
6. RIGHT TO BE FORGOTTEN
You have the right to request the deletion of your data under certain circumstances, such as withdrawing consent or when the data is no longer needed.
7. THIRD-PARTY SERVICES
Vice VPN may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we recommend reviewing their privacy policies.
8. CHILDREN’S PRIVACY
Vice VPN does not knowingly collect personal information from users under the age of 13. Parents or guardians should supervise their children’s internet use to ensure privacy.
9. DISCLOSURE OF DATA
We do not collect identifiable data. However, we may be required to disclose certain data if compelled by a valid court order or law enforcement agencies, in compliance with applicable laws.
10. GDPR AND CCPA RIGHTS
If you are an EEA or California resident, you have specific rights regarding your personal data. You may request access, correction, or deletion of your data by contacting us at business@aztty.com.
11. CHANGES TO THIS PRIVACY POLICY
We may update this policy from time to time. Continued use of Vice VPN constitutes your acceptance of any changes. Significant changes will be communicated through our app or via email.
12. CONTACT
For any questions or concerns about this Privacy Policy, please contact us at business@aztty.com.
This Privacy Policy is governed by and construed in accordance with the laws applicable to AZTTY LLC.